Services we offer

We Offer Excellent Customer Experience

We offer a wide range of services & its all designed to make our clients business processes easier and simpler.

Outsourced Technical/Customer Service

World Class Business Process Outsourcing - 24x7 Outsourced Technical Support with Global Coverage

Outsourcing technical support gives your customers access to quick and simple resolutions across multiple channels. This could range from mobile apps that support virtual assistants to an email support help desk, or even contact centers where a live support agent helps them resolve issues.

And this isn’t just about outsourcing to inbound call centers that handle customer queries. You can also outsource to outbound call centers, who can extend customer care by following-up on updates or technical resolutions to ensure that everything is still running smoothly.

3J Infotech Solutions Private Limited delivers world class technical support services across a wide range of industries:

  • Telecommunications
  • Consumer Electronics
  • Retail
  • Hospitality
  • Financial Services
  • B2B Technology
  • Insurance

HR Consulting

3J Infotech Solutions Pvt Ltd is leading HR Consulting and recruitment process outsourcing organization in Bangalore. Whether you want to improve your performance in Sales, Leadership, Interpersonal Skills, Communications, Presentations or Customer Service you’ll find a resource here. Delivering all-around HR expertise to Indian and international clients with timely execution and performance results in all HR disciplines chiefly market analysis, designing policies, work force planning and compliance.

Human resource consulting has emerged from management consulting and addresses human resource management tasks and decisions. HR Consultants are responsible for assisting clients to strategically integrate effective HR processes, programs and practices into their daily operations. Their role is also to maximize the client's performance related to human resources by introducing "best practice" of products/services as well as to provide periodic feedback to clients regarding their performance with respect to various hr interventions.

3J Infotech Solutions Pvt Ltd offers its consulting services in the various divisions of HR as listed. The details are not exhaustive, however a one- to- one discussion on specific requirements will facilitate us to send in a proposal and process methodology based on our experience and expertise.

  • HR Policies & Manuals
  • HR Organizational Structure
  • HR Process Audits
  • MIS & HR Reports
  • Performance Management
  • Rewards& Recognition

Financial Services

We can help you stay focused on the future of financial services - one that is stronger, fairer and more sustainable.

We focus on the future of financial services, effectively working with clients as they reevaluate their strategies in light of the COVID-19 pandemic, while advising on key issues such as the impact of risk and regulation, cyber and financial crime, new financial service technologies, and the changing face of the customer. While the financial services landscape continues to be challenging, we can see a brighter future for retail banking through sustainable transformation. This proven approach, built on more than 25 years of financial services experience, enables you to nurture the people and evolve the processes that lead to growth. With challenger banks and digital first platforms continuing to gain ground, it is tempting for retail banks to look for efficiencies and ways to compete through short term measures.

Our years of experience in the sector tell us that this approach is unsustainable, and that sustainable transformation can only be achieved through a human centric approach. We enable this by offering a consultative approach based on collaboration and the deployment of our industry proven technology, training and resources.


Building stronger health services through smarter way of working.

The Healthcare industry is characterized by tectonic changes in every aspect of provisioning patient care – rapidly being reshaped by technological services advancements, changing patient care dynamics, remote patient management, and an accelerated drive towards patient affordability. From the beginning of the patient journey with prevention programs, securing the well-being, capturing and usage of health data, and targeted analysis of patient data for future services expansion – healthcare’s experience economy is evolving almost every day. More than ever, healthcare providers are forced to deliver sustainable and profitable yet state-of-the-art, quality, and accessible care services – regardless of geographical restraints.

A successful digital care transformation hinges on the distinct priorities of optimizing an integrated digital core, extending current processes, and adapting service models for delivery of outstanding patient-first care. Healthcare systems globally are facing the challenges of an ageing population, additional costs of advances in clinical care, and a shortage of resources. To meet these challenges, health services need to develop much more integrated approaches to care, increase the focus on prevention and early intervention, and make much greater use of digital solutions. 3J Infotech Solutions Pvt. Ltd. supports the care of more than 150+ million people worldwide, every day, with our wide range of healthcare solutions.


Retail technology for the evolving consumer landscape

3J Infotech Solutions Private Limited gives access to information has led to a steady yet dramatic power shift from retailers to consumers, bringing pressure on retailers to reinvent traditional & online retail business models that are innovative, agile, competitive, and enable new ways of driving revenues. Such a rapidly evolving business environment requires retailers to straddle the traditional and digital paradigms seamlessly to sustain and thrive in the hyper-competitive space.

The sector needs agility and flexibility to handle customers 24×7 and ensure that they get personalized shopping experiences. We have leveraged the Cloud, Machine Learning, AI, Microservices, and APIs to help retailers anticipate customer needs through data analytics-led insights and seamless omnichannel interactions. These strategic priorities can be addressed with technology only when orchestrated harmoniously with a forward-thinking, impact-led roadmap, enabling retailers to stay fit, flexible, and relevant for the customer into the future.

Education & Learning

Our market-leading software for local education authorities and our best-in-class school support services are supporting teams to deliver the best possible outcomes for children and young people

Every year schools and colleges see a tilt in the scales, with student numbers rising, but teaching staff and funding decreasing. Added to this are organisational, technological and structural changes and demands to boost efficiency.

Our specialist support services are used by over 1000+ schools and academies. These services are developed by experts with years of teaching experience and practical knowledge of how schools and further education and higher education institutions run. Our flexible, intuitive software is helping over 20+ local authorities to manage their education services more efficiently, connecting data securely for more informed decisions and early intervention, whilst our time-saving solutions free teams to focus on safeguarding children and delivering targeted support.

Business Development Consulting

3J Infotech Solution works with clients on strategy, planning and problem solving, and helps clients develop business skills and knowledge. These topics range from designing a business model or marketing plan, to determining which marketing techniques to use and how to use them.

3J Infotech Solution helps clients to create success by focusing on personal development: time management, self-sabotaging behavior (like procrastination and distraction), finding clarity, decision making, and getting into action. When you put on your coaching hat, you don't give advice. Instead, you help the client find the answers from within themselves.

Market Research

We offer High-quality Market Research Services across the Globe. We help our clients to optimize their research processes while utilizing the knowledge of our experts sourced from different industries. Which helps in understanding industry shifts, changing consumer needs and preferences, and trends, among other things, can shape where a business chooses to focus its efforts and resources. Market research is an organized effort to gather information about target markets and customers: It is an important component of business strategy and a major factor in maintaining competitiveness. Market research helps to identify and analyze the needs of the market, the market size and the competition. Its techniques encompass both qualitative techniques such as focus groups, in-depth interviews, and ethnography, as well as quantitative techniques such as customer surveys, and analysis of secondary data

  • Research Scoping/Project Objective
  • Questionnaire Design
  • Survey Link Programming
  • Primary Research/Data Collection
  • Data Processing/Data Tables
  • Charts/Presentation
  • Analytics